About us

CNIB SmartLife is an interactive retail experience that gives people with disabilities hands-on access to the latest breakthroughs in assistive technologies, as well as tried-and-true favourites. Our number one goal isn't necessarily to sell products; it's to give our customers the skills and confidence they need to make the most out of assistive tools that can help them lead better lives.

Our mission

To empower people who are living with sight loss and other disabilities to embrace the power of assistive technologies to help them lead fuller, more independent lives. 

What makes us unique

CNIB SmartLife is a retail experience like no other. What makes us different than other assistive technology providers?

  • We're all about teaching. Whether you're a tech whiz or a beginner, we want to give you the tools and skills to use assistive technologies with confidence. Want to learn more? Book time with our Coaches, sign up for workshops or attend one of our demonstrations. 
  • Our Coaches are here to help you. Our friendly CNIB SmartLife Coaches are on-hand at SmartLife Centres nationwide to help you explore the latest products and technologies with confidence. Have questions about assistive technologies or products? Looking for customized recommendations based on your needs? Our Coaches are here to help. 
  • We have products you won't find anywhere else. We're proud to have exclusive partnerships with some of Canada's most innovative assistive technology and product makers, meaning we offer many cutting-edge tools you won't find anywhere else.
  • We offer in-house repairs, warranties and product support. No need to deal with the manufacturer if you need to make an exchange or return, or need a product repaired. We offer all of those services in-house.
  • We're a good cause. We're not your typical retailer – we're a social enterprise. All proceeds from CNIB SmartLife go right back into the CNIB Foundation and help provide life-changing programs for people with sight loss.